At Magic Vault Shop, customer satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.

Eligibility for Returns:

• The toy must be unused and in its original packaging.

• All accessories, manuals, and packaging must be included.

• Proof of purchase or order number is required.

• Return requests must be submitted within 7 days of delivery.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide photos of the item and packaging.

Non-Returnable Items

• Used products

• Products damaged due to misuse

• Clearance or final-sale items

• Products missing original packaging

Refunds

Once the returned item has been received and inspected, eligible refunds will be processed according to the original payment method.

For return assistance, contact:

Email: ghafoor.abdul29@gmail.com

Phone / WhatsApp: +971 52 125 5223