FAQ

 What types of toys do you sell?

We offer a wide variety of toys including educational toys, RC cars, dolls, action figures, toy guns, outdoor toys, puzzles, building blocks, and more.

Do you deliver across the UAE?

Yes, we provide delivery throughout the UAE.

How long does delivery take?

Most orders arrive within 2–5 business days depending on your location.

Do you offer Cash on Delivery?

Yes, Cash on Delivery (COD) is available on eligible orders.

Are your toys safe for children?

We carefully select child-friendly products and strive to offer toys that meet quality and safety standards.

Can I return a toy if my child doesn't like it?

Returns are accepted within 7 days provided the item is unused, unopened, and in its original packaging.

What should I do if I receive a damaged toy?

Please contact us within 48 hours of delivery with photos of the item and packaging.

How can I contact Magic Vault Shop?

Email: ghafoor.abdul29@gmail.com

Phone / WhatsApp: +971 52 125 5223

Do you offer discounts and promotions?

Yes, we regularly run special offers and seasonal promotions. Follow our store for the latest deals.

How quickly do you respond to customer inquiries?

Our team typically responds within 24 hours on business days.